Terms of Service

These Terms of Service ("Terms") are a binding agreement between you and LiteWork ("LiteWork", "we", "us", or "our") and govern your access to and use of the LiteWork website, applications, dashboards, messaging features, and related services (collectively, the "Platform"). By creating an account, signing in, purchasing a subscription, posting a job or scope, applying to a job, responding to a scope, sending a message, or otherwise accessing or using the Platform, you agree to be bound by these Terms. If you do not agree to these Terms, do not access or use the Platform.

1. Platform role; no employment or contracting relationship with LiteWork

LiteWork operates a neutral, two-sided marketplace and connection platform for the architectural glass and glazing industry in the New York City metropolitan area. The Platform enables three account types — Worker (individual glaziers and related field, shop, and office roles), Glazing Company (glass shops and general contractors posting work), and Installation Sub (licensed installation subcontracting firms) — to publish profiles, post opportunities, apply or respond, and communicate with one another.

LiteWork is not an employer, joint employer, co-employer, employer of record, professional employer organization, staffing agency, labor broker, recruiter, construction manager, general contractor, subcontractor, payroll provider, paymaster, escrow agent, insurer, or guarantor of any user. LiteWork does not source, supply, dispatch, assign, schedule, supervise, direct, control, train, equip, evaluate, discipline, or terminate any worker. LiteWork does not set wages, benefits, hours, or terms and conditions of employment. LiteWork does not enter into any project, services, employment, subcontract, master service, or labor agreement with any user, and is not a party to any agreement between users. LiteWork does not draft, negotiate, review, countersign, administer, or enforce contracts, scopes of work, change orders, purchase orders, insurance certificates, releases, or any other agreements between users, and any such agreements are formed, performed, and enforced solely between the users involved. LiteWork does not investigate, monitor, or control the means and methods by which any user performs work or manages a project, and no use of the Platform creates any employment, agency, partnership, joint venture, or fiduciary relationship between LiteWork and any user.

2. Eligibility and account integrity

To use the Platform you must be at least 18 years old and legally able to form a binding contract. Accounts must accurately identify you and, where applicable, the business you are authorized to represent. You are responsible for keeping your credentials confidential and for all activity that occurs under your account. You must promptly notify us at support@litework.site if you suspect unauthorized access.

3. Truthful content; profiles, posts, and responses

You represent and warrant that all information you submit through the Platform — including profile data, role type and experience claims, regions served, certifications, résumés, job posts, subcontract scopes, applications, responses, certificates of insurance ("COIs"), cover notes, and messages — is accurate, current, lawful, and not misleading. You will not impersonate any person or business, misrepresent licensing, insurance, immigration status, or qualifications, or submit content on behalf of any third party without authorization. LiteWork does not independently verify user-submitted content, credentials, licensing, insurance, immigration or work-authorization status, criminal background, financial standing, or fitness for any role or project unless we expressly state otherwise in writing. Users are solely responsible for determining whether any representation they make or rely upon is sufficient for their intended legal, hiring, licensing, insurance, or project purpose.

4. Hiring entity responsibility; New York construction classification

You acknowledge and agree that the decision to hire, engage, retain, classify, contract with, supervise, pay, insure, or terminate any worker or firm introduced through the Platform is made solely by the hiring entity. LiteWork plays no role in those decisions and does not classify any user as an employee or independent contractor.

You further acknowledge that the New York construction industry is subject to significant classification, wage-and-hour, prevailing wage, payroll, tax, workers' compensation, unemployment insurance, OSHA and worksite safety, licensing, immigration, anti-discrimination, and other federal, state, and local legal requirements, including the New York Construction Industry Fair Play Act. Hiring entities bear sole responsibility for compliance with these requirements with respect to anyone they engage, regardless of how that person or firm was discovered. Workers and Installation Subs are responsible for honestly representing their own status, credentials, insurance, and authorization to perform work.

The Platform does not provide legal, tax, accounting, insurance, payroll, classification, immigration, or safety advice. You should consult your own qualified legal, tax, payroll, insurance, safety, or accounting advisors as appropriate to your circumstances.

5. Posts, applications, responses, and messages

You are solely responsible for the content of any job post, subcontract scope, application, response, COI submission, cover note, or message you submit. You will not use the Platform to post or send content that is false, fraudulent, deceptive, defamatory, harassing, threatening, discriminatory in violation of law, infringing, obscene, or otherwise unlawful, or that solicits off-platform conduct intended to evade the Platform's subscription gating, access controls, document protections, or other Platform safeguards. LiteWork may, but is not obligated to, review, decline, edit, hide, or remove any content for any reason, including to protect the Platform or its users.

6. No guarantee of outcomes

LiteWork does not guarantee that any post will be filled, that any application or response will be reviewed, accepted, or paid, that any worker will be hired, that any scope will be awarded, that any counterparty is qualified or reliable, or that any business, financial, or project result will be achieved. Platform metrics, counts, statuses, and notifications are informational only.

7. Documents and sensitive information

Résumés, COIs, and similar documents are made available through intended Platform workflows for the limited purpose of evaluating a specific opportunity or counterparty. You will not scrape, republish, redistribute, sell, or reuse such documents outside the Platform, and you will handle any personal information you receive in compliance with applicable law and your own data-protection obligations.

8. Subscriptions, billing, and access

Certain Platform features require a paid subscription. Subscription fees are paid to LiteWork solely for access to Platform features (such as visibility, posting, applying, responding, and messaging) and are not payment for labor, recruiting placement, payroll, tax withholding, insurance, project completion, or any other service performed by another user. Plans, prices, billing intervals, and any trial eligibility are shown on the pricing page and may be updated prospectively. Subscriptions renew automatically until cancelled through your account. Except as required by applicable law or expressly stated by LiteWork in writing, subscription fees are non-refundable. If your subscription becomes inactive, your profile, posts, or applications may stop appearing to other users or be restricted from full functionality until you resubscribe.

9. Acceptable use

• No unlawful, harassing, discriminatory, fraudulent, or deceptive activity, and no posting of opportunities that on their face violate wage, safety, licensing, classification, or anti-discrimination law. Job posts, subcontract listings, applications, responses, and communications must comply with applicable anti-discrimination and equal opportunity laws.
• No scraping, bulk extraction, automated access, reverse engineering, or use of the Platform to train machine-learning models, except as we expressly permit in writing.
• No solicitation of users for unrelated services, MLM, lead resale, or spam, and no off-platform contact aimed at bypassing paywalls, gating, or safety controls.
• No uploading of malware, no infringement of intellectual property, and no submission of content you are not authorized to share.
• No impersonation, credential sharing, or account farming.

10. User content; license to LiteWork

You retain ownership of content you submit. You grant LiteWork a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, transmit, display, adapt, and create derivative works of your content solely to operate, secure, monitor, support, and improve the Platform, to enable the intended counterparty interactions, and to comply with legal obligations. You represent that you have all rights necessary to grant this license.

11. Third-party interactions

The Platform facilitates introductions and communications between users. Any resulting contract, hire, engagement, classification, payment, dispute, injury, loss, or other matter is solely between the involved users. LiteWork is not a party to those arrangements, has no obligation to mediate or resolve them, and disclaims all liability arising from them to the maximum extent permitted by law.

12. Disclaimers

THE PLATFORM AND ALL CONTENT, FEATURES, AND MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. LITEWORK DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY USER, LISTING, PROFILE, RESPONSE, OR DOCUMENT IS ACCURATE, COMPLETE, QUALIFIED, LICENSED, INSURED, OR SUITABLE FOR ANY PURPOSE. LITEWORK DOES NOT WARRANT OR GUARANTEE THAT USE OF THE PLATFORM WILL SATISFY ANY LEGAL COMPLIANCE OBLIGATION OF ANY USER.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL LITEWORK OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, REVENUE, BUSINESS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR ACCESS TO OR USE OF, OR INABILITY TO USE, THE PLATFORM, OR ANY INTERACTION OR ARRANGEMENT WITH ANOTHER USER, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY, AND EVEN IF LITEWORK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. LITEWORK'S AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE PLATFORM WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO LITEWORK FOR THE PLATFORM IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES; THESE LIMITATIONS APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED BY LAW. Nothing in these Terms excludes liability to the extent such liability cannot be excluded or limited under applicable law.

14. Indemnification

You will defend, indemnify, and hold harmless LiteWork and its affiliates, officers, directors, employees, and agents from and against any and all claims, demands, investigations, actions, liabilities, damages, losses, fines, penalties, and expenses (including reasonable attorneys' fees and costs) arising out of or related to: (a) your content, posts, applications, responses, or messages; (b) your access to or use of the Platform; (c) your violation of these Terms or applicable law; (d) your dealings or arrangements with any other user, including any claim involving worker classification, wage-and-hour, prevailing wage, payroll or tax handling, workers' compensation or unemployment insurance, insurance or licensing, workplace injury, safety, or discrimination; or (e) any misuse of documents or information obtained through the Platform.

15. Suspension and termination

We may suspend, restrict, or terminate your account or your access to all or any part of the Platform if we reasonably believe doing so is necessary to protect the Platform, our users, legal compliance, security, or LiteWork's legitimate business interests. You may stop using the Platform at any time and cancel your subscription through your account. Sections that by their nature should survive termination will survive, including Sections 1, 3, 4, 7, and 10–18.

16. Governing law; venue

These Terms and any dispute arising out of or relating to these Terms or the Platform are governed by the laws of the State of New York, without regard to its conflict-of-laws principles. You and LiteWork submit to the exclusive jurisdiction of the state and federal courts located in New York County, New York for any such dispute, and waive any objection to venue or inconvenient forum in those courts.

17. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated through the Platform or by email. Your continued use of the Platform after the changes take effect constitutes acceptance of the updated Terms.

18. Miscellaneous

These Terms, together with the Privacy Policy and Disclaimer, constitute the entire agreement between you and LiteWork regarding the Platform and supersede any prior or contemporaneous understandings on that subject. If any provision is held unenforceable, the remaining provisions will remain in full force. No waiver is implied from a failure to enforce. You may not assign these Terms without our prior written consent; we may assign them to an affiliate or in connection with a merger, acquisition, financing, or sale of assets.

19. Contact

Questions about these Terms can be sent to support@litework.site.